MySql Backup FTP (MySqlBF) makes MySQL database backups and uploads them to FTP, Amazon S3, Dropbox, Box, OneDrive or Google Drive. Available in Free and Paid editions.

Paid customers support and contact us

This form can be used for tech support (paid customers only!) or to contact us for any non-technical issue

"MySqlBackupFTP Free" support is through MySqlBackupFTP forum only.
Before sending us an email: When posting please provide us the error details:
  • What version of MySQLBackupAndFTP are you using?
  • If you have a job execution error, send us "MySqlBF_Log". Click the "Log" button on the toolbar to open it.
  • If you have a scheduling error, please send us the records from Windows Event Log related to "MySqlBF" or "MySqlBF Service".
  • If there is an FTP error, please turn on "Write FTP session to log" on "FTP Settings" windows, run the job again and send us the log file.
  • If you are sending us the .mjobx file - delete all password-related data or send it's content via private message (look for PM button).
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Our Backup Products

MySQL Backup MySQL Backup FTP (MySqlBF) - MySQL database backup
SQL Backup SQL Backup And FTP - MS SQL Server & Azure database backup
SQL Restore One-Click SQL Restore - MS SQL Server backup restore
PostgreSQL Backup PostgreSQL Backup - PostgreSQL database backup
SqlBak SqlBak - Backup, monitor and restore SQL Server databases from the web

Phone Support

To provide you with the lowest price possible we have had to cut our expenses. The current low price does not allow us to include phone support for the product, just e-mail.